CUSTOMER JOB DESCRIPTION

We are looking for a customer-oriented service representative to take orders/provide information on our products and services.

Must be able to resolve any emerging problems that our clients might face with accuracy and efficiency.

RESPONSIBILITIES:

• Effectively manage heavy call volume
• Personally respond to email inquires
• Process and apply payments
• Listen to identify customers’ needs and to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information throughout Food for Thought to ensure a successful customer experience
• Meet personal/team sales targets
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Knowledge and experience in restaurant/food service helpful but not required.

PAY: $16.00 Per Hour

 

Legal Statement

We provide Equal Employment opportunities E O to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We are an equal opportunity employer of individuals with disabilities and support the hiring of veterans.

Job Code: 846H